Privacy Policy
Kaizen by Sonali Chitale (“Kaizen Atelier”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website www.kaizenatelier.com (“Website”), and when you submit enquiries through our contact or consultation forms.
If you have any questions about this Privacy Policy, please contact us at:
📩 info@kaizenatelier.com | 📞 95000 21551
1. Who We Are ?
Business Name: Kaizen by Sonali Chitale (Kaizen Atelier)
Address: 3, Sriram Nagar South Street, TTK Rd, Alwarpet, Chennai, Tamil Nadu 600018
2. Information We Collect
We may collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Website.
2.1 Information You Provide Directly
When you fill out our Contact Form or Consultation Form, we may collect:
- Name
- Email address
- Phone number
- Project-related details (such as location, space type, scope, timeline, preferences)
- Any message or information you choose to submit
2.2 Information Collected Automatically
When you browse our Website, we may automatically collect:
- IP address
- Browser type and device details
- Pages visited and time spent on pages
- Referring website/source
- Approximate location (city-level)
- Cookies and similar tracking identifiers
3. How We Use Your Information ?
We use your information for purposes such as:
- Responding to your enquiries and messages
- Scheduling and managing consultations
- Understanding your design requirements and project needs
- Improving our Website experience and performance
- Analysing traffic and user behaviour to enhance our offerings
- Running advertisements and measuring campaign effectiveness
- Retargeting users with relevant ads (where applicable)
4. Cookies & Tracking Technologies
We use cookies and tracking technologies to improve user experience, website performance, and advertising effectiveness.
Tools we use may includes:
- Google Analytics
- Meta Pixel
- Google Ads Conversion Tracking
- LinkedIn Insight Tag
These tools may collect information about your visit, such as browsing actions, clicks, and engagement with our Website. This data helps us measure performance and deliver more relevant marketing.
You can control cookies through your browser settings. However, disabling cookies may affect some features of the Website.
5. Advertising & Remarketing
We may use advertising platforms (such as Meta, Google, and LinkedIn) to:
- Promote our services,
- Measure ad performance, and retarget Website visitors with relevant ads.
These platforms may use cookies or tracking pixels to understand your browsing behaviour and show you ads that may be of interest. Kaizen Atelier does not sell your personal data.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share your information with trusted service providers only when required for business operations, such as:
- website hosting providers,
- analytics tools (Google Analytics),
- advertising platforms (Meta, Google Ads, LinkedIn).
These third parties are permitted to use your information only to provide services to us and are expected to protect it.
We may also disclose information if required by law, regulation, or legal process.
7. Data Security
We take reasonable steps to protect your personal information. While no method of transmission over the internet is 100% secure, we follow industry-standard practices to safeguard data from unauthorized access, misuse, or disclosure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Respond to your enquiries,
- Provide our services,
- Comply with legal obligations, or maintain business records.
9. Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Request access to your personal information,
- Request correction of inaccurate data,
- Request deletion of your information,
- Opt out of marketing communications.
To make such a request, email us at info@kaizenatelier.com
10. Third-Party Links
Our Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.
11. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us for any questions, concerns, or privacy-related requests : info@kaizenatelier.com